About us

Southgate & Roberts is an Independent funeral directors established, owned, and operated by Matt Southgate & Liam Roberts, who have over 50 years of combined experience serving local families in their time of need.

In 2014 we founded our own business because we wanted to help people take creative control of their funereal needs. We feel very strongly that everyone deserves a ‘good’ funeral, irrespective of personal situations, beliefs or budgets.

Our approach puts families first and means that we always make arrangements from a caring, understanding perspective. We take time to listen to your needs and tailor our services to suit your exact requirements.

We are not bound by corporate rules and the constant demands from distant directors or shareholders to increase profits. We are passionate about helping you get what you want and need from a funeral. We take pride in providing the personal, down-to-earth, highly professional service you need when faced with the death of someone you love.

Above all, we care hugely about getting it right for you.

Meet The Team

Matt Southgate

My name is Matt Southgate and I live locally in Ipswich with my wife Nicky and I am co owner and funeral director at Southgate & Roberts. I started working in the funeral profession over twenty years ago, working my way up learning all aspects of the profession. I honestly believe this is a vocation not a job. Being able to help people at one of the most difficult times in their lives is both immensely satisfying and a huge privilege.

I always wanted to run my own funeral directors as I knew I could offer so much more, I feel passionate about providing families with a warm, friendly and personal service, I can now take care of people and treat them as individuals and friends and not just a number. Its the best feeling in the world when a family gives you a hug, a card or a simple thank you for looking after them and their loved one, I wouldn’t change that for the world.

Liam Roberts

My name is Liam Roberts and I’ve had the privilege of helping bereaved families for more than thirty years. During this time I’ve worked with some amazing people, all of whom have helped me to appreciate the immense trust that comes with being a funeral director.

My experiences include working for the Home Office on numerous major incidents and disasters, helping families to arrange the funerals of both paupers and princes, being an Operations Manager for the UK’s largest service provider and assisting various sections of the media as an industry expert and consultant. The single most important thing I’ve learned, is that every single death is individual and personal in respect of the heartache, distress and trauma that is caused.

To now be able to respond to those important individual needs with all the care and support I can possibly muster, is without doubt the most rewarding of responsibilities I could ever be entrusted with. If there is one truth that best sums up my conviction over the correct conduct of a funeral director, it’s that “excellence in care is an attitude personally delivered, not just a promise made”.

Julie Smith - Embalmer

Our embalmer, Julie Smith, who lives locally in Ipswich, has been helping to prepare and dress family’s loved ones for more than twenty years. Her dedication and expertise were recently recognised when she was awarded the prestigious `UK Embalmer of the Year` for 2015 at the annual `Good Funeral Guide` awards.

Sheila - Florist

Sheila is the Southgate & Roberts florist, and  arranges all of our floral tributes. Working from a lovely, home based business, Sheila is always happy to meet families to discuss their needs and produces arrangements that offer a personal touch, are of the highest quality and are amazing value for money.

Get in touch

If you need help arranging a funeral or need some advice around future planning, please feel free to contact us. More than just a funeral service, we are here to answer all your questions without obligation or cost.

WE STAND BY…

A personal approach

We truly do take a caring and personal approach with every family that we meet.

Respect for the person

We care for the person who has died as if their family or friends were standing beside us.

Value

We provide only what you want or need, and never sell unnecessary, expensive packages.

OUR ACCREDITATIONS…

BIFD
Natural Death
Dying Matters
Funeral Advisor
FPA
Good Funeral Guide
SAIF